
Heading out on a Disney cruise soon? Scheduling a surprise magical call with some of your favorite Disney pals is a fun way to sprinkle some extra pixie dust for your kids! As a travel advisor specializing in Disney vacations and a mom of four, I love adding a bit of whimsy for our vacations together.
My kids range from 5 to 15 years of age, and they all love getting on a Disney cruise ship! I hope my advice on scheduling a Disney Cruise character call for your family brings you some extra magic for your next Disney vacation.
What is a Disney Cruise Character Call?
A Disney Cruise character call is a great way to get your family excited about your upcoming Disney cruise! Once you book a Disney cruise on any of the Disney ships, be sure to log into the Disney Cruise Line app or the Disney Cruise Line website. From there, you can find loads of info about your upcoming magical vacation, along with some fun perks like a free phone call from your favorite Disney characters!

As of the date of this answer, a complimentary character call is available from Captain Mickey Mouse, Goofy, or Mickey and Minnie Mouse together. A quick phone call to wish you bon voyage is a fun way to look forward to your magical vacation!
All of the Disney ships offer this feature including the Disney Magic, Disney Wonder, Disney Fantasy, Disney Dream, Disney Wish, Disney Treasure, Disney Destiny, and beyond!
How do I schedule a Disney Cruise character call?
To schedule a Disney cruise character call, you need to follow a few easy steps. If on a laptop, log into your Disney Cruise Line account. Make sure that your cruise reservation is linked using your reservation number you receive upon booking.
Next, click on “Already Booked”. From there, navigate to the bottom of the screen and find the box labeled “Complimentary Character Call.” Click on “Request a Call.”

Select Mickey Mouse, Goofy, or Captain Mickey and Captain Minnie Mouse to make your special call. From there, provide your email, best phone number, country, and state. Currently, calls can be made to the United States, Canada and the United Kingdom.
Next, notate your ship, sailing date, and the destination of your cruise. Lastly, note if you would like an immediate call (within 5 minutes) or if you wish to schedule a call. You can record your travel date, best time and time zone you would like to receive your call from the Disney Cruise Line characters. It’s a favorite way for our family to share the news of our upcoming voyage!

What happens on a Disney Cruise character call?
You will have a brief intro that your phone call is ready! Then, press 1 when you want to connect. Your character will let you know that Mickey and the whole gang can’t wait to see you “real soon” on the high seas!
Bonus Tips for your Disney Cruise
Let me share a bit more expert advice to make things even more special for your loved ones on a Disney Cruise!

- If you have a princess lover, be sure to try to reserve a spot at the Royal Gathering! This is a free opportunity, a princess gathering, that must be reserved in advance 30 days prior to your cruise. You can find it under “Onboard Activities” in the Disney Cruise Line Navigator app. It is so much fun to meet all of the Disney princesses at one time at no additional cost!
- Another great way to see lots of characters is attend the Sail Away Party on Embarkation Day. Mickey, Minnie and the gang great all of their fellow sailors onboard and celebrate the beginning of your voyage.
- Love the Marvel characters? Consider themed cruises that celebrate a Marvel Day at Sea!
- Be sure to bring along your pirate gear for Pirate Night! Disney will provide bandanas for your stateroom guests. Then, get ready to celebrate all things pirate onboard. Jack Sparrow may even make an appearance right before the fireworks at sea! Ahoy, matey!

I hope this post helps you get even more excited about your upcoming Disney Cruise Line adventure! I know it’s one of our family’s favorite ways to get away and make some magical memories together. Be sure to reach out if I can help you and your family plan your next Disney Cruise Line, Disneyland, Disney World, or Universal adventure!
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The Complete Guide to Disney Cruise Line Disembarkation Day